Terms of Sales
Cabines offers secure payment solutions. We do not accept cash on delivery.
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Payment Solutions:
Bank transfer: EUROS Credit Suisse AG CH-1211 GENEVE 70 IBAN: CH66 0483 5143 5284 8200 0 SWIFT: CRESCHZZ80A
Card payment Visa / Mastercard with BNP Axepta solutions
1.Payment by bank transfer
You can also choose to pay by bank transfer.
Our bank account details:
CHF Credit Suisse AG CH-1211 GENEVE 70 IBAN: CH03 0483 5143 52848100 0 SWIFT: CRESCHZZ80A
EUROS Credit Suisse AG CH-1211 GENEVE 70 IBAN: CH66 0483 5143 5284 8200 0 SWIFT: CRESCHZZ80A
Your order will be reserved for 7 days until your transfer is credited and will be sent to you upon receipt of your payment.
2.Billing (we always provide an invoice with detailed VAT):
You will receive your invoice by email directly after the passage of your order. Our invoices are very detailed with details of VAT and shipping costs.
3.Cases for billing without VAT:
Export Europe without VAT: billing without VAT if you entered your intracom VAT number when creating your account. This VAT number is verified and delivery must imperatively take place at the registration address of this intra-Community VAT number.
International export: Invoicing excluding VAT, you will have to pay the local taxes depending on the country of delivery upon receipt of the parcels.
Information on the exercise of the right of withdrawal & Cancellation form
The consumer has the right to withdraw as follows, provided that the consumer is a natural person who enters into a legal transaction for personal purposes and that this act can not be attributed to his commercial activity or his professional activity independent:
Information concerning the exercise of the right of withdrawal
Right of withdrawal:
You have the right to withdraw from this contract within fourteen calendar days and without having to justify the decision, to return, at your expense, products that do not suit you. This period runs from the day of receipt of the product or the last product delivered in case of ordering several items on the same order. This period expired, you no longer have this right of withdrawal. This right can not be exercised in the cases referred to in Articles L121-20-2 and L121-21-8 of the Consumer Code.
How to exercise your right of withdrawal:
Before any return the buyer must first contact customer services by telephone, email or mail to obtain a return number which must be entered on the form of retraction. Print and fill out the form, cut the top part of the form which you stick on the package and insert the bottom part of the form inside the package. By using this form without first obtaining a return number, we will only be able to take your cancellation request into account when you receive your package, which will increase the processing time.
Return terms:
You must return the goods to the address of Cabines - ZI du Fournalet 25 Av. Bernard Palissy 84700 Sorgues as soon as possible and at the latest fourteen days after you have given us your decision to revoke this contract. The time limit is deemed to be met if you return the goods before the expiry of the fourteen day period. The transport costs relating to the return, in recommended mode and with necessary insurance, are the responsibility of the customer. The chosen mode of transport must be the same as the original shipment in order not to damage the equipment. Any device of more than 20 kg must be returned by courier compulsorily and in no case by an automated postal service such as colissimo. The postal service does not allow for the proper handling of heavy equipment. Cabines reserves the right to refuse the receipt of parcels damaged or not having an appearance suitable for resale. The sender must then arrange with his carrier to operate his insurance. No items shipped in COD or postage will be accepted. Upon return we recommend that you take out transport insurance to the value of the product and ship it in mode ordered against delivery in order to retain proof of your shipment. It is imperative to over-pack the original packaging of your products, because we can only take back the products in perfect condition of resale, returned in their entirety (packages, cables, accessories, warranty coupons, drivers, manuals, covers , covers, covers, etc.), with their original packaging without any indelible marking, the whole having to be intact and in good condition. The product must not bear any visible signs of its use, making it unsuitable for resale. The refund or exchange assumes that you have not damaged the product, or that you have not returned it incomplete. Alternatively, Cabines will be entitled to apply a discount on the returned product plus processing fees. In the event of the product arriving without packaging and / or damaged in the after-sales service, Cabines reserves the right to return the product to you as is.
Effects of retraction:
If the aforementioned conditions are fulfilled, Cabines will reimburse the buyer, within 14 days from the exercise of the right of withdrawal, provided that the package has been received. This refund will be made using the same payment method you used for the initial transaction and in one of the following configurations: The refund of the items is done excluding shipping costs which remain the responsibility of the buyer, just like the return costs. If the returned items are incomplete, have traces of use, are not accompanied by accessories and notices, are no longer in their original packaging, if the packaging is not in a suitable condition, if it is missing whatever may be in the package, then Cabines will not make any refunds or exchanges and the parcel will be re-shipped to the buyer after he has paid the re-shipping costs.